FAQ's
Your Questions, Answered
Find quick answers to common questions about our platform and how we help connect patients with providers.
Are the prices for leads partner specific?
No. Cost to our clients for a single lead per month for any service line will be a fixed number nationwide and will be transparently published at all times on our Patient Reach 360 website. As a result, Patient Reach 360’s incentives always remain aligned with all of its clients equally with the singular goal of identifying and creating access to as many appropriate patients in any given market.
What if there are multiple partnered providers in the same area?
In areas with multiple partnered providers, Patient Reach 360 utilizes network effects, geofencing, and comprehensive SEO to enhance visibility for our affiliated partners through our platform. When a lead is generated, it is directed to the closest practice, ensuring efficient service for the patient. If multiple partnered clinics are eligible, we prioritize the lead based on the practice that best aligns with the patient's geographic location, insurance coverage, clinical needs, and ability to provide timely scheduling. This patient-first approach helps connect individuals with the most appropriate provider while supporting efficient follow-up and improving the overall patient experience.
How long does it take to start receiving leads?
You can begin receiving qualified leads as soon as your account is set up and your selected service lines are activated.
Do I need a separate Patient Reach 360 account for another clinic location?
It depends on your scheduling setup. If the additional clinic location has its own calendar and scheduling workflow, it will require a separate Patient Reach 360 account. However, users can access multiple accounts with the same login, so there's no need for separate credentials.
